It’s the news you’ve been waiting for – we’re open… Starting Wednesday the 10th of June, we’ll be open on Wednesday to Sunday for dinner, with seating’s available on Saturday & Sunday for lunch. It has been well documented that the hospitality industry has been one of the greatest victims of Covid-19, we are overjoyed to now be in a position to reopen our doors, with the utmost support from our loyal customers.
As you can imagine, we are required to enforce current legislation in order to operate in a safe and responsible manner.
Opening during “Phase Three” will incur a strict set of practices, required by both the Sum Yung Guys team and the patrons who have chosen to dine in our establishment. We ask that you please respect the policies and procedures that are outlined below, if they raise any personal concerns, consider that dining with us in Phase Two is not suitable for you.
In Phase Three, we are allowed to welcome 50 guests at a time in the restaurant and courtyard – roughly 48% of our usual capacity. So, our rules:
Rule 1: Set menu
Our menu during this time will be a $65 per head banquet, consisting of SYG signature dishes. This menu is gluten and dairy free, but not vegetarian friendly. Unfortunately we cannot accommodate alterations or dietary restrictions. With limited guests, it is not feasible to offer any alternatives. For our vegetarian friends, we are still doing our vegan red curry sauce available from our stockists around town, and in the next phase of re-opening we’ll curate a vegetarian menu just for you.
Rule 2: Reservations & cancellations
Reservations are mandatory (no walk-ins), and credit card details will be held by Open Table (our reservation system) for all bookings. Cancellations within 24hrs of your booking & no-shows will be charged $65 per person, no exceptions.
Trading at 48% capacity, we cannot accept excuses for no-shows or late cancellations. We wouldn’t do it to you, and our operation relies on filling every seat of every sitting.
Rule 3: Dining times
We have strict seating times that allow us to clean & sanitise appropriately between table reservations. Each booking is 1.5hrs in length. If you are late, we’ll speed up your courses to ensure you are out in time for the next seating.
Our set dining times are below (seated time to leaving time) –
Lunch (Saturday & Sunday only):
- 12pm to 1:30pm
- 12:15pm to 1:45pm
- 12:45 to 3:45pm
- 1:45pm to 3:45pm
- 2:00pm to 4:00pm
Dinner (Wednesday, Thursday, Sunday):
- 5:15pm to 6:45pm
- 5:30pm to 7:00pm
- 6:00pm to 7:30pm
- 7:00pm no dining limit
- 7:15pm no dining limit
- 7:45pm no dining limit
Dinner (Friday & Saturday):
- 5:00pm to 6:30pm
- 5:15pm to 6:45pm
- 5:45pm to 7:30pm
- 6:45pm to 8:15pm
- 7:00pm to 8:30pm
- 7:45 no dining limit
- 8:30pm no dining limit
- 8:45pm no dining limit
Rule 4: “Person”
We follow the government’s definition of “people”, which means children are part of our headcount – whether they’re in the crib, a highchair, or a seat. We know not everyone will appreciate this, but children are included in the $65 per person set menu and will be charged accordingly. If you’re not happy with this, we respect your decision not to dine with us until the government lifts their restrictions and we can trade normally – at which time we’ll be happy to accommodate you.
Rules that should be left unwritten, but we’ll write them anyway:
- Just because you didn’t read the rules, doesn’t mean they don’t apply to you. These rules apply to your whole party, regardless of whether you decide to share them with the people you are dining with.
- If you’re sick, stay home.
- If you’ve been travelling or come in contact with anyone that is sick, stay home.
- We’re required to take down every person’s details who enters the restaurant. If you are unwilling to share your details, do not book with us. If you refuse to cooperate, you’ll not be allowed entry… and refer to Rule 2 on cost of cancellation.
- Don’t steal our toilet paper. If you’re running low at home, we might be able to help, but don’t go stocking up your handbag with “freebies”.
- Don’t abuse our team. A post-lockdown world is new to us too, but tantrums are for toddlers.
Thanks for reading, thanks for cooperating, and thanks for respecting us and playing your part. We look forward to welcoming you back to enjoy the food, drinks, and service we’re renowned for.
Cheers,
SYG
